A BusinessContinuity Plan is the backbone of a business. The plan is supposed to ensurethat a business keeps running by dealing with all the issues within a businessor issues that can occur. In other words, a Business Continuity Plan is aproactive plan to avoid and mitigate risks associated with a disruption of operations. Business Continuity Plans comes in differentforms and each plan is different based on circumstances and the incident. 2. Crowd management is the ability to managepermitted public assemblies before, during and after the event for the purposeof maintaining their lawful status through techniques. In other words, crowdmanagement is when things are moving smoothly because of the techniques used fora crowd or prevention of a messy crowd.
Crowd Management must include planning,organizing, staffing, directing and evaluating. An example of crowd management would be a trained crowd manager managing250 occupants during a fire assembly and if it’s 500 occupants then there needsto be 2 trained crowd managers for the fire assembly. Meanwhile, crowd control is usually aresponse to an uproar within a crowd. In other words, crowd control happenswhen a crowd is engaging in unlawful behaviors that can cause harm to others inand outside of the crowd. An example of crowd control would be if there is afootball game going on and someone in the stadium shouts “a killer is onthe loose.” As a result of the person shouting about a killer people inthe crowd start to panic and start to run out the stadium in an out of controlmanner. While the crowd is running a crowd control team such as the police maycome in and mitigate the situation before someone gets crushed by the crowd orin the crowd. 3.
The Incident Command System (ICS) is asystematized approach to the command, control, and coordination of emergencyresponse providing groups of people who are ranked one above the otheraccording to status or authority in the ICS, which responders from multipleagencies can be effective. The purposeof the ICS is to meet the needs of incidents of any kind or size and allowpersonnel from a variety of agencies to meld rapidly into a common managementstructure, and give logistical administrative support to operational staff.Strengths within the ICS is that it has considerable internal flexibility,allows its users to adopt an integrated organizational structure, became astandardized, on-scene, all-hazard incident management concept and is a provenmanagement system based on successful business practices. ICS addresses oilspills, terrorist/WMD events, natural disasters, fire, both structural andwildfire and hazardous materials incidents. 4. Emergency Operations Center (EOC) is amain command and control place that has control over carrying out thefundamental purposes of emergency preparedness and emergency management, ordisaster management functions at a tactical level during an emergency, and makecertain the continuity of operation in a company. In other words, the emergencyoperations center is a location from which coordination and support of incidentmanagement activities are directed.
The EOC supports the following incidentmanagement functions. In the EOC there is a Resource Management who provide asingle point of contact to identify, procure and allocate resources, anincident Management who monitor actions, capture event data and adjuststrategies as needed, a Situation Analysis which collects information todetermine what is the situation and to find potential impacts, an IncidentBriefing a person who efficiently shareinformation among team members, an Activation which brings knowledge to dealwith events that threaten the business and an Incident Action Plan whichprovide a single point for decision-making and decide on a course of action forthe current situation. The EOC resources also come from the Incident CommandSystem (ICS). Therefore, the individuals from the ICS is who works with EOC.The ICS has different roles for each individual in the system. First is theIncident Commander, which is the person in charge of the organization’s response,appoint others to incident command positions as needed, coordinate activitieswith the EOC; identify priorities and activities; provide impact assessment forbusiness continuity, crisis communications, and management and provideinformation to and coordinate with crisis communications or media relationsteam. Second, comes the Safety officer who prepare safety plan; ensure messagesare communicated, and Identify and assess hazardous situations; preventaccidents.
Next is the Liaison Officer who monitors operations to identifyinter-organizational problems. Then there’s the Public Information Officer whoadvise the Incident Commander on information dissemination and media relations,serve the external audience and internal audience, obtain information from thePlanning Section, coordinate with other public information staff and is knownto be the primary contact for anyone who wants information.