A manager performs varied tasks as he takes on several and different roles in the organization. These roles can be categorized in three, namely: interpersonal, informational and decisional. The interpersonal involves business relationships within and outside the organization, the informational is about his access to and process of vital information for the organization, and the decisional includes making big decisions that continues to determine viability of the company.
His interpersonal roles include his being the head of the organization, the leader of his team and a liaison man. Of all the roles he assumes, the leadership that he provides his organization is the most significant and the most important.As head of the organization in the interpersonal category, the manager is the representative of the company in formal and social functions, as well as in business and legal forums. As liaison officer, he acts as the link of all employees and executives from all ranks in the corporate ladder. As a leader of his team he sets the direction for the company to take as he assumes the command position. In his interpersonal roles, the manager not only relates to the people working in the same company that he works for, there are also industry peers and general public that he may be in touch with like in alliances and competitions.The decisional roles for a manager include being a trailblazer, conflict and threat handler, resource manager and negotiator.
He explores avenues for improvement and opting for change where necessary. He seizes and creates opportunities. He excites his market and satisfies his customers. He manages conflicts and deals with threats to the organization.
He decides on where and how to allocate the company’s resources, where to generate more income from and where to cut losses on. He is authorized to negotiate contracts and enter into agreements with other parties for the company.In his informational roles as data tracker, information disseminator and company mouthpiece, provide the essential tool, which is information, for his other management duties. The manager receives and sends out important information that is useful to the company.
He feeds the information or cascades it down to all levels of the organization. He acts as the official spokesperson of the company to the public. In this capacity he is regarded as the expert on such issues as contained in the information that he has. He keeps track of valuable data that could pose a threat or open doors of opportunities for the company.
In his informational roles, the manager connects with his other two roles – the interpersonal and the decisional roles. All these roles are distinct and separate, but they contribute to a unified whole in the organizational process. The same manager assumes these roles under different circumstances and levels, in accordance with his managerial function. Like for instance, in the informational role, the top level executive has external sources and recipients of information while a supervisor has the internal ones. In both the interpersonal and decisional roles, the top level executives have a larger scope in business relationships, such as industry peers and the general public. The department managers relate to a specific unit or work group.
Decisions and Information are without question very important. Making use of accurate information to arrive at the right decisions is vital to the organization. Good business relationships create an environment of support, cooperation and drive to succeed collectively. However, it takes a lot for an organization to adapt to the constant and fast changes that is happening to the world of business. The leader of the company must lead his team to deliver the necessary edge to cross the tiny divide between failure and success. The leader must inspire and push, challenge and praise for the organization to move to greater heights. These makes the manager’s leadership role his primary role.
Works CitedAllen, Gemmy. “Managerial Roles.” 1998. Supervision. Management Modern.BMGT-1301 DCCD.
11 November 2007<http://ollie.dcccd.edu/mgmt1374/book_contents/loverview/managerial_roles.htm>