Workable Plan to Improve Emotional Intelligence at Work Place Emotional Intelligence is one of the topics that gain popularity in business discussion nowadays. To understand what Emotional Intelligence is and how it may help to build a better personality and better worker, this paper is to discuss about to two main competencies of Emotional Intelligence.
The first one is the Personal Competencies and the other is Social Competencies. By understanding these competencies, employees gain the knowledge of how to create a better workplace not just for those individuals, but for others around them, as well. Emotional Intelligence refers to the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and our relationships” (Daniel Goleman, 1998). As stated by Dr. Goleman, Emitional Intelligence basically is how we, as human being, are able to control and manage our own feelings, emotions and from there, we can motivate ourselves and others around us. It is the way for us to recognize, learn and improve our way of life mentally and intelligently. Personal Competencies include two major factors, they are Self-Awareness and Self-Management.Self-Awareness is the ability to read our own emotions and recognize their impact as we sometimes refer to it as “gut feelings” to make decisions.
Self-Awareness also involves the accurate self-assessment – knowing our own strengths and weaknesses. We also need to have self-confidence, a measure of ourselves of what we are worth and our capabilities. One of the elements of the emotional intelligence self-awareness is the self-control as Lisa Nicole describes in her book (Divine Inspirations) and the article “Control that Temper! suggests that we need to know our limitations and learn how to self-control, through recognizing when we are about to lose our control and learn how to control our temper, we will slowly be a happier and ‘life well-lived’ person. (Nicole, 2009) Self-Control: we know we need it, but when temptations and frustrations are looming, we struggle to exert it. This week, I want to share some new perspectives with you on self-control and inspire you to exercise more self-control in your life.When we think of the need for self-control, we often think of issues with anger and overindulgence. These areas certainly require attention, but let’s dig deeper.
Do you find yourself angry when people criticize you? Do you get defensive and then decide to seek revenge on people who may attack or wrong you? As inspired people, we have to remember that the only taste of success some people will ever have is when they take a bite out of us! Revenge weakens us because we cannot harbor resentment and negative energy and make progress at the same time.When we carry the burdens of anger and the need to control other people, we put on a 50 lb backpack that slows us down as we run the race of life. When criticized or attacked, you have 2 choices: strike back or allow your work to speak for itself and leave vindication in God’s hands. Because God’s ways are so much bigger and better than ours, we often plot schemes that are illogical and unfair, not realizing that God is just and will serve any punishment that is due. We separate ourselves from Him when we engage in combative and malicious behavior.The best revenge is a life well-lived. You may be thinking, “Well that sounds nice, but some people really get on my nerves! ” And to that I reply, “This is why self-control is necessary.
” It’s the people and situations that irritate us the most that serve as measuring sticks of our commitment to self-control and excellence. Remember that your life is about being a builder, not a destructor. Outstanding people throughout history have faced violent opposition from jealous, envious, unwise people. Don’t let a lack of self-control dissipate your energy and take your eyes off the prize.You are living an inspired life – there is no time for petty disputes and time-sapping resentment. You’ve got to be the amazing, self-controlled being God created you to be so that others will be blessed. Live well and prosper! Self-Management is the ability to recognize our own strength and weakness as well as how to best manage it to our advantages.
The one person that served as an example of this is Bill Gates, founder of Microsoft once said “Unlike some students, I loved college. However, I felt the window of opportunity to start a software company might not open again”.It is a prime example of self-awareness and self-management that guide or facilitate reaching goals as well as the initiative of readiness to act on opportunities. Because of his self-awareness of his abilities and the opportunity, he later becomes a richest man on earth. The other competency of the Emotional Intelligence is the Social Competencies. Social Competencies include the two main components which are Social Awareness and Relationship Management which this gentleman – Jack Welch, the CEO of General Electric who has known to spend half of his time on people development. He is a CEO of one of the largest company in the orld, but he knows the names and positions of over 1,000 people in his company (Dattner, )– that is how he builds the relationship to his people. What can inspire you more when the CEO sees you in the elevator and greets you with your name and asking you about your work! “he does knows me” that is the question most people in GE express in surprise and ecstatic.
So… with all the good things about the Emotional Intelligence we just learned, what can we do to “boost” our EI? First, we need to prepare by doing our own assessments of our current emotional intelligence, evaluate it and to see whether we are using it or not.If yes, how much do we apply it to our daily life/work? Second, we observe how we interact with each others. Do we interact with “emotional intelligence” or we just “re-act” to situation. Third, we deliver.
We start to apply Emotional Intelligence into our day-to-day at work and at home. Then, record. At the least, do the mental recording of how many times we apply the Emotional Intelligence into our conversation, to our behaviors, etc… and pay attentions to if this changes the interactions and behaviors of the other parties.
Finally, go back and reassess of what is working and what is not and go back again…. With time, it will become more nature and you will see the results. By learning Emotional Intelligence and understanding how to apply it to our skills, we can build a stronger personality because we are aware of what we feel as well as others, we have more confident in our ability and therefore, we work better in a team – team player – because we have the ability to create relationship with others, thus, increase team performances.References Dattner, B. ().
Succeeding with Emotional Intelligence. Retrieved August 1st, 2009, from http://www. dattnerconsulting. com/presentations/ei. pdf Nicole, L. (2009, July 17, 2009). Control that Temper!. Retrieved August 1st, 2009, from http://ezinearticles.
com/? Control-That-Temper! &id=2626596