JOMO KENYATTA UNIVERSITY OF SCIENCE AND TECHNOLOGY KENYA NATIONAL LIBRARY INDUSTRIAL ATTACHMENT This report is submitted to the department of commerce and economics study in the school of human Resource Development in partial fulfillment of the Diploma in Information Technology of Jomo Kenyatta University of Agriculture and Technology Contents DECLARATION I declare that this report is my original work and has not been presented or published in any way and has never been presented for any awards in any institution.Name: Signature… Date This report has been submitted for examination with my approval as the University upervisor.
Supervisor’s Name: Mr. Ndegwa Signature..
.. This report has been submitted with my approval as the Kenya National Library industrial supervisor. Supervisor’s Name: Mr. Joseck olala Date….
. DEDICATION Special dedications goes to my family Guya’s family, for their understanding and financial support throughout my studies. I also dedicate this report to the Knls fraternity. God Bless you all.ACKNOWLEDGEMENT My sincere acknowledgement goes to our Lord and Savior Jesus Christ for the guidance and protection that he has granted to me throughout my studies. Secondly, I would also like to acknowledge the effort of my industrial supervisor Mr. Joseck Olala for his guidance and concern throughout the preparation of this report.
May the ABSTRACT The report entails the details and undertakings of my attachment which lasted from 2nd May 2013 to 2nd July 2013, in the Nakuru branch of the Kenya national library service.It entails details on how I was assisted by the staff and other workers of the library to understand and become conversant with various technologies and activities carried out within an organization. Skill gained through theory in the niversity gave me a guide on hoe to tackle the various challenges e. g. network confguration and the various components involved and programming. It was n experience that gave me a chance to interact with people both on an intellectual capacity and also on a business level.INTRODUCTION 1.
1 History of KNLS The Kenya National Library Service (knls) Board is a corporate body of the Kenyan government charged with the responsibility of providing information for National Development. It was established in 1965 by an Act of Parliament Cap 225 of the Laws of Kenya, to provide library and information services to the Kenyan Public. In its service provision, knls plays a dual role of Public library and National library of Kenya.The public library services are available in their 60 branches spread within Kenya, while the national library services are available at the headquarters in Nairobi. 1.
2 Core Functions of KNLS The core functions of the knls Board are; Preservation and conservation the national imprint for reference and research and maintain the National Bibliographic Control through Issuance of the ISBN, publication of the Kenya National Bibliography and Kenya Periodicals Directory.Promote, stablish, equip, manage and maintain the National and Public libraries services in Kenya; Promote information literacy and reading among Kenyans; Enhance stakeholders participation for equitable development of libraries throughout the country; Advise the Government, local authorities and other public bodies on all matters relating to library, documentation and related services. . 3 KNLS Vision, mission and core values Vision: The hub of Information and Knowledge for Empowerment Mission: To enable access to information for knowledge and transformation of livelihoods Core Values: In all our dealings with you, we will be: Passionate Innovative Customer Focused Knowledge driven 1.
Key duties and responsibilities of the Board of directors The KNLS Board is the supreme governing body and is charged with the following responsibilities: appointment of the Director subject to the approval of the Minister; appointment of such other senior officers as it may consider necessary for carrying out its functions under the Act, and ratification of all other appointments; the administration of the property and funds of the Board; proper keeping of books of accounts and other records in relation thereto, and preparation of budgets in respect of each financial year, a statement of accounts in a orm approved by the Minister, being a form which conforms with the best commercial standards; and overall formulation of policy. The Director is the Chief Executive officer and also the secretary to the Board. ICT DEPARTMENT 2. 1 Functions of ICT department Automation of library services at Headquarters Automation of the finance and procurement departments Training of staff in ICT skills Offer E-resource support Desk 2. 2 Number of employees in the ICT department Kenya National Library Nakuru has only one ICT officer whose main responsibilities are Installation and Monitoring of Amlib (American Library) Managing the cyberoam softwareIssue staff with computer accounts and passwords Managing the Server Creating awareness and enable users access to ICT infrastructure, at the same time teaching them on various methods of increasing their technical knowhow. 2. 3 Main Objectives To be able to configure a machine at the end of the attachment period.
To be able to format a machine. 2. 3 Routine duties Formatting of computer This involves installation of the operating system to a computer depending on whether it uses Windows XP or Windows 7 operating system. Configuring computers A local area connection is created automatically if a computer has a network adapter nd is connected to a network.
If a computer has multiple network adapters and is network connection is available, you should connect the computer to the network or create a different type of connection, Computers use IP addresses to communicate over TCP/IP. Windows Server 2003 provides the following ways to configure IP addressing: Manually IP addresses that are assigned manually are called static IP addresses. Static IP addresses are fixed and don’t change unless you change them. You’ll usually assign static IP addresses to Windows Servers, and when you do this, you’ll need to confgure additional information to help the server navigate the etwork. Dynamically A DHCP server (if one is installed on the network) assigns dynamic IP addresses at startup, and the addresses might change over time. Dynamic IP addressing is the default confguration.
Alternatively (IPv4 only) When a computer is confgured to use DHCPv4 and no DHCPv4 server is available, Windows Server 2003 assigns an alternate private IP address automatically. By default, the alternate IPv4 address is in the range from 169. 254. 0. 1 to 169. 254. 255. 254 with a subnet mask of 255.
255. 0. 0. You can also specify a user-confgured alternate Pv4 address, which is particularly useful for laptop users.
Note Unless an IP address is specifically reserved, DHCP servers assign IP addresses for a specific period of time, known as an IP address lease. If this lease expires and cannot be renewed, then the client assigns itself an automatic private IP address. Note To perform most TCP/IP configuration tasks, you must be a member of the Administrators group.E-resource support Desk Offering support to clients in terms of installing for the softwares which they require and also hardware. CHAPTER THREE 3.
1 Success/Failures for the attachment period. 1. 7 ROLE OF NATIONAL AND PUBLIC LIBRARIES IN COMMUNITY DEVELOPMENT Provision of information for development through the national and public library network enables people to fght poverty deprivation and illiteracy and thus supports reading and recovery programmes by the government. Rural and urban poor communities are better able to tackle their problems and introduce social change if they have access to relevant information that meets their needs and interests.In addition, access to information about the country enables citizens to participate effectively in the art of governance. Through various reading campaigns, knls provides opportunities for communities to nhance their reading and information seeking habits, and therefore sustain literacy. 61.
5 % indicating that only 38. 5 % Kenyan adults were illiterate. The survey also revealed that only 29. 6 % of the adult population had acquired the desired mastery level of literacy. This meant that the majority of those termed as literate (61. 5 %) were at risk of losing their literacy skills or could not effectively perform within the context of knowledge economies.
However, a country with effective library and information services will achieve continuity in learning and reading beyond the formal school programme. Such systems cannot be explained any better than ensuring that library services are accessible to as many Kenyans as possible throughout the country. Public libraries go beyond formal education and they are at the heart of personal and community development. knls promotes reading by providing access to relevant reading materials to all communities.
Libraries play a major role in stimulating public interest in books and in promoting reading for knowledge, information and enjoyment – thus knls is indeed a “people’s university. ” CHAPTER TWO 2. ORGANIZATIONAL STRUCTURE OF KNLS KNLS ORGANOGRAM/STRUCTURE . 1 The ICT Department: The organization’s ICT department is responsible for all ICT infrastructure found within the organization, and it’s their work to make sure that all components are in components, scanners printers cabinets television sets and all devices under the technology classification. The department develops, deploys and support quality innovative ICT solutions and services that meet the changing operations, research and management needs of the authority.
My main focus has been directed to this division of the library since that was where I was stationed mostly. 2. 2 USER AND SERVICESKenya National Library Services is a public institution providing library and information services to all people of Kenya. This endeavor is guided by the following functions, through the public library they provide the community with a range of services including: Adult and Junior services Advisory services Bulky lending of books to learning institutions Technical assistance on library development to interested government and private institutions Internet services Interlibrary lending HIV&AIDS information to encourage openness and reduce vulnerability. Services to visually impaired persons User Education Industrial attachment opportunities to those studying library and information studies and information communication technology.
Kenya National Library Service offer services to individuals students ,youth ,researchers, government agencies ,private person with disabilities. Kenya National Library Services have several sections: Customer care Reception and Junior section Technical section Adult section Reference section KASNEB section Health hub section E-resource section and multimedia section Newspapers and magazines section 2. 2. OCustomer care The customer care mainly deals with customers; they welcome new members, omplaints, queries, and giving directions to customers. In customer care users may drop comments in suggestion boxes, ask information providers, consult customer care personnel, send an email to [email protected] c. k. and entering complains and compliments in the complaints register.
Customer care ensures that users are satisfied with the services offered within the library. In this section I was able to handle customers with different needs and able to answer their questions as they ask. This is a very important section which helps ones to gain the customer relation skills and other interpersonal skills. 2. 2. 1Circulation section hotographs for members are taken, filling of cards, receiving of calls and receiving new members, current awareness services.
In this section membership registration is done here, where the PVC ID cards are being produced and also the member information is updated to the library system.This is another important department in the library which was also helpful during the attachment period. Activities such as charging and discharging information materials to users were successfully done and a great experience was gained. These processes were normally done using the AMLIB system using issues and return modules respectively. In this section also membership registration and production of PVC data cards was experienced, as well as keying in the member’s data into the system. 2. 2.
2Junior section Junior section is where young children study, is equipped with books, toys, charts and computers. Information resources are well arranged on respective shelves.In this section attach?© was able to interact with young readers and understanding their problems. 2. 2. 3Technical section Technical section is where processing of new information materials take place . The following is done in technical area, confirmation of resources by scanning barcodes, ata entry for new books, stamping, fixing of magnetic strips, cataloguing, classification, spine marking writing of accession and class numbers. In this section cataloguing/ data entry is normally done using the library system (Amlib system).
This was one of the major sections in the library where the technical work is being done; attach?© was able to do the above listed duties.Both cataloguing and classification were done using the library system. 2. 2.
4Adult section This section has arranged information materials from classes 500-900, resources help users while conducting research work. It helps to make sure that no children are isturbing adults while they are doing their work. This section provided a good environment for the attach?© to interact with different type of readers and being able to train the users on the systems that is being used to classify information materials. 2. 2. 5Reference section Reference section mainly deals with referrals only resources are used for consultancy purposes because they are few with high demand.Resources include: almanacs, yearbooks, manuals, directories, geographical sources, bibliographies, government publications, periodicals, gazette, Braille’s, bibles, and encyclopedias. 2.
2. 6Kenya ccountants and secretaries national examination board (KASNEB) section Information materials pertaining to KASNEB are located here for students who have registered for KASNEB examination. Books from this section cannot be borrowed outside the library since are the books donated by this body. Users can only read within the library.
2. 2. 7Health hub In this section information material about health are located here specifically for health workers. They include Journals, books, brochures, charts and DVDS. It displays information on how to eradicate the HIV&AIDS stigma especially pamphlets and leaflets on HIV/AlDs.