Research Title Library Services for Persons with Disabilities in Lucena City Name of Researcher Ladesa Denise L. Magadia Degree Bachelor of Library and Information Science Researcher Contact Details 09502388902/ [email protected] Name of Research Adviser Dr. Augusta Rosario A. Villamater RESEARCH PROPOSAL ABSTRACT This research aims to find out the demographic profile of the librarians in terms of age gender position and length of service in the library, what are the perceived library resources in terms of building and environment library staff library services adaptive technology for computers, what challenges are experienced by the library in seeking to provide services for persons with disabilities, and what are the suggestions on the improvement of library services provisions for persons with disabilities in Lucena City. The researcher used the social model disability for theoretical framework. The researcher will use survey questionnaire to gather data to further understand what the library services offer for persons with disabilities such as blind, deaf, and people in wheelchair. The data analysis plan that will be use to find the frequency and percentage distribution of the librarians and library staff as respondents, the researcher will use the percentage formula, weighted mean and Likert scale with verbal interpretation. The study will be conducted within the public and academic libraries of Lucena City. RATIONALE OF THE RESEARCH The researcher wants to know if there any available library services that offer for persons with disabilities. Also if they have this services, the researcher wants to know if these people with disabilities go there. The Libraries should strive to offer services that are inclusive to all users that has disabilities and formulate policies that would cover issues on the provision of library services. And also the researcher suggests that library building, should be modified to accommodate users with disabilities to access housed resources. PURPOSE OF THE RESEARCH The research study will aim to fathom out the cognizance on the library services for persons with disabilities in Lucena City. Specifically, it sought to answer the following questions What is the demographic profile of the respondents in terms of Age Gender Position Length of service in the library What are the perceived library resources in terms of Building and environment Library staff Library services Adaptive technologies for computers What challenges are experienced by the library in seeking to provide services for persons with disabilities What are the suggestions on the improvement of library services provisions for persons with disabilities in Lucena City THEORETICAL FRAMEWORK THE SOCIAL MODEL OF DISABILITY This study was based on the social model of disability. In 1983, the disabled academic HYPERLINK https//en.wikipedia.org/wiki/Mike_Oliver_(disability_advocate) o Mike Oliver (disability advocate) Mike Oliver coined the phrase social model of disability in reference to these ideological developments. Oliver focused on the idea of an individual model (of which the medical was a part) versus a social model, derived from the distinction originally made between impairment and disability by the UPIAS. Oliver did not intend the social model of disability to be an all-encompassing theory of disability, rather a starting point in reframing how society views disability. This model lies disability as a consequence of the environmental, social and attitudinal barriers that hamper people from maximizing their potential. (Naami, 2014). The model stems from a socio political viewpoint that disability is a result of the failure of society to adjust and meet the needs and aspirations of a disabled minority. (Lang, 2007). It implies that the removal of attitudinal, physical and institutional barriers will likely improve the lives of people with disabilities, giving them equal opportunities to others. (Naami, 2014) The strength of this model lies in its emphasis on the high expectation and obligations impressed on the societies in which people with disabilities live, instead of on themselves. However, the model faces two challenges. The first one is the inability of so-called society to adjust to the needs of people with disabilities. (Lang, 2007). Secondly, concepts such as attitude are difficult to understand what constitutes a good or a bad attitude towards people with disabilities is subjective. People with disabilities face numerous challenges when it comes to using type of libraries. These challenges include access to the physical library buildings, access to information resources, and lack of services that are tailor made for them. Issues pertaining to accessibility emanate from architectural designs that do not take people with disabilities into consideration. Challenges related to access to information resources and assistive devices. Sometimes libraries do not anticipate that people with disabilities may want to access their services in other cases, libraries are ill-prepared to serve people with disabilities because suitable equipment for their needs is simply not there. LITERATURE SURVEY According to the United Nations for the Convention on the Rights for Persons with Disabilities (2013), 10 of the worlds population, 650 million people, live with a disability of one form or another. Some common disabilities are deformity, loss of limbs, blindness, deafness, and mental retardation. These form of disability affect the degree to which one can move, hear, see, or speak. Realizing the challenges that people with disabilities face, various governments have enacted laws that guarantee equal opportunities for people with disabilities. The Government of the United Kingdom (UK), for instance, passed the Special Education Needs and Disability Act in 2001. Harris and Oppenheim (2003) and Hill (2013) noted that the Act requires that students with disabilities in institutions of higher learning have the same access to educational facilities and resources provided as do all other students. The Disability Act (2012), among other things, guarantees access to the physical environment, transportation, information and communications, including information and communication technologies systems, and other facilities and services available or provided to the library. A library is an integral part of an academic and research organization, and users are the key stakeholders who require information. The basic objective of a library or information resource centre is to fulfill users information needs. A number of terms like patron, clients, customer, etc. are used as a synonym to user. However, user is a preferred term. Enhancing user satisfaction is integral to a successful service oriented organization including libraries, because satisfied users remain loyal, have positive feelings and recommend the service to others. It is only possible when library managers keep in contact with users and understand their information needs. Libraries need to update their resources, facilities and services to keep pace with these advancements. Improving the quality of user services is a matter of deep concern for the libraries of the modern age. Traditionally, the term users service refers to the functions of, and interactions within, library public services. In order to provide library services, it is imperative to know how users assess those services. Lawal-Solarin (2010) in an article titled Banks and the Physically Challenge quoted MSN Encarta Dictionary which defines physically challenged as an inability to perform some or all the task of daily life or a medically diagnosed condition that makes it difficult to engage in the activities of daily life. According to the World Book Encyclopedia (2005), some people are born with disabilities, while others develop them later life. There are however, many types of challenges or disabilities both physical and mental, and they vary greatly in causes, degrees and treatment. Common disabilities include blindness, deafness, and deformity, loss of limbs, mental illness, mental retardation, and muscular, nervous and sensory disorder. Lawal-Solarin (2010) referencing Abosi and Ozoji (1985) state that person is considered physically challenged if he or she cannot carry out his or her daily assignment after corrective measures have been taken. The physically challenged patrons enter libraries for the same reasons as anyone else, primarily because they have reading or information needs and access to a full range of professional assistance should be available to them, in the same way as it is to other members of the public. Tester (1992) cited in Babalola and Haliso (2011) defined information need as the lack of appropriate information on which to base choices that could lead to benefits or services that may improve peoples wellbeing. SIGNIFICANCE OF THE RESEARCH The result of the study can be useful to the library because it can be the baseline data for authorities in formulating plans, policies, guidelines, and in preparing budget for the entire programs of the library. It will also help them formulate strategies on raising the present status library services delivery. It will serve as an eye opener to the administration to understand the library collection development program so that they can appropriate ample budget for the improvement of the library services for persons with disabilities specifically people with blind, deaf, and people in wheelchair. DEFINITION OF TERMS Librarians-is a person who works professionally in a library, providing access to information and sometimes social or technical programming. Library Services-Services provided by the library to online students can include instruction on how to access and use library materials reference services to provide quick and in-depth answers to student questions and materials delivery services that provide students with access to library materials online or items delivered to students homes. Persons with Disabilities-according the UN Convention on the Rights of Persons with Disabilities, include those who have long-term physical, mental, intellectual or sensory impairments which in interaction with various barriers may hinder their full and effective participation in society on an equal basis with others. Physically Challenged Patrons-someone is physically challenged, has a problem with their body that makes it difficult for them to do things that other people can do easily. SCOPE AND LIMITATION OF THE STUDY The main focus of the study revolved on the library services offered for persons with disabilities in Lucena City such as blind, deaf, and people in wheelchair. The researcher used descriptive type of research. The respondents were librarians in public and academic libraries of Lucena City. The result of this study is beneficial and applicable only to the respondents of her study but can also be beneficial to researcher who will later conduct studies related to the same problem. The study is limited to the assessment of library services being offered for persons with disabilities such as blind, deaf, and people in wheelchair, in terms of physical facilities of the library, library staff, services, and adaptive technology for computers. STATEMENT OF DESIRED OUTCOMES Demographic profile of the respondents Perceived library resources Challenges experienced by the library in providing library services for persons with disabilities. Improvement measures for library services to persons with disabilities. DESCRIPTION OF METHOD OR APPROACH RESEARCH DESIGN/ RESEARCH INSTRUMENT/ DATA GATHERING PROCEDURE RESEARCH DESIGN The researcher will to use the descriptive survey in gathering the necessary information. The research questions will be guided by the design of the research in terms of what data were needed answer. Quantitive research methods will used in order to maximize the implication of research findings. RESEARCH INSTRUMENT The researcher will gather data through questionnaire. It will be compose of closed and open questions using the check list questionnaire as tool. It was divided into four (4) parts which comprises of the demographic profile of the respondents Perceived library services for persons with disabilities Challenges experienced by libraries in providing services for persons with disabilities and Improvement measures for library services to persons with disabilities. The basic instrument that researcher will utilized was the questionnaire which helped to facilitate the gathering of important information. The question has direction on how the respondents will answers the questions. DATA GATHERING PROCEDURE Before the survey questionnaire will be distributed to the respondents. The survey instrument will be checked accordingly. When the instruments were check, a letter of request will be signed by the researcher and research adviser for approval to conduct the said survey. Questionnaire will be administered or answered during free time. RESPONDENTS/UNITS OF ANALYSIS/SUBJECTS OF THE STUDY The subject of the study will be the librarians and library staff of public and academic libraries in Lucena City. There will be fifty-seven (57) librarians and library staff who will participate in the study. The researcher thought that it will be enough to gather appropriate facts and data on the study. Name of LibraryNo. of RespondentsPercentageACES11.75CEFI610.53Lucena City Library47.02Maryhill College, Inc.58.77M.S.E.U.F1526.32Q.C.R.S11.75Quezon Provincial Library1221.05Sacred Heart College915.79Saint Augustine11.75Saint Anne College11.75SLSU Lucena11.75STI11.75Total57100Table 1. SAMPLING DESIGN AND PROCEDURES Librarians in public and academic libraries of Lucena City will be used by the researcher as a respondent. The researcher will use the descriptive method of research which describes systematically a situation or area of interest factually and accurately which includes tabular, graphical, and numerical summaries of data. Since there are only fifty-seven (57) librarians and library staff in the public and academic libraries of Lucena City, total enumeration in sampling will be administered. All fifty-seven (57) librarians and library staff will be requested to participate in the study. ASSUMPTIONS OR HYPOTHESES This study was based on the following assumptions. Access to information is fundamental to human right. The library service should be universal for all users. The institutional infrastructure should allow access to the information housed in the library. The library staff should be trained to assist persons with disabilities. The library budget should provide for person with disabilities. Policy formulated for person with disabilities should be implemented so that person with disabilities will not face unnecessary challenges in accessing information. DATA ANALYSIS PLAN The researcher will use a survey questionnaire in order to gather data and information. The researcher will tabulate, analyze and interpret the data using statistical tables, and graphs in presenting the coverage of the study. To know the total result, appropriate statistical tools will be use. In order to get the target respondents. The gathered data will be manipulated with the following mathematical procedure Percentage Formula P f_ X 100 Where n P-percentage f- frequency n- no. of respondents The percentage formula was used in the computation of frequency distribution of the demographic profile of the respondents. Weighted Mean VM V1W1V2W2V3W3V4W4V5W5 Vn Where W- unit weight corresponding to the responses. V- number of responses Vn- total number of respondents. The weighted mean was utilized in computing the library services for persons with disabilities. Likert Scale RangeUnit WeightVerbal Interpretation4.20-5.005Strongly Agree (SA)3.40-4.194Agree (A)2.60-3.393Uncertain (U)1.80-2.592Disagree (DA)1.00-1.791Strongly Disagree (SD)RESEARCH PARADIGM/CONCEPTUAL FRAMEWORK Figure 1. The conceptual paradigm serves to examine the library services for persons with disabilities in Lucena city. This study aims to know the perceived library resources, challenges experienced by the library in providing library services for persons with disabilities, and suggestions on the improvement of library services provisions for persons with disabilities in Lucena City. The researcher chose the librarians in Lucena City to know the services that offer from their library. REFERENCES The APA Sixth edition style should have followed scrupulously throughout. Please remain consistent with citation format throughout the proposal. Chaputula, A., Mapulanga, P. (2017). Provision of library services to people with disabilities in Malawi. South African Journal of Libraries and Information Science, 82(2). doihttp//dx.doi.org/10.7553/82-2-1619 Green, R.A. (2009). Empowering Library patrons with learning disabilities. Journal of Access Services 61-2, pages 59-71. Koulikourdi, A. (2008). Library services for people with disabilities in greece. Library Review, 57(2), 138-148. doihttp//dx.doi.org/10.1108/00242530810854017 Mendle, J. (1995). Library Services for persons with disabilities, Reference librarian, 49 105. Retrieved August 13, 2018 from http// www.learntechlib.org /p/77838/ Retrieved from HYPERLINK https//www.tandfonline.com/doi/pdf/10.1300/J120v23n49_08 https//www.tandfonline.com/doi/pdf/10.1300/J120v23n49_08 Retrieved from https//onlinelibrary.wiley.com/doi/pdf/10.1111/hir.12038 Todaro, A,J. (2005) Library services for people with disabilities in Argentina, New Library World, Vol. 106 Issue 5/6, pp.253-268, HYPERLINK https//doi.org/10.1108/03074800510595869 https//doi.org/10.1108/03074800510595869 RESEARCH GOVERNANCE AND ETHICS Please Describe how you will ensure that the Activity will be carried out to the highest standards of ethics and research integrity. The researcher will be responsible in collecting the data with a high standard to accomplish my goal as the researcher of this study.Please describe how ethical health and safety issues arising as part of this research have been considered and how they will be addressed. Ill make sure that the answers of the respondents will be kept with confidentialityWill the proposed research involve research on animals, human participants, human tissue or patient/participant data Yes, the respondents will be the librarians in lucena cityHas the proposed research been reviewed by the research ethics committee of the institution. Not yet. EXPECTED OUTPUTS AND DELIVERABLES (This refer to the product of the research which would contribute and increase the stock of knowledge. Proposed plan to improved library services for persons with disabilities TARGET BENEFICIARIES OF RESEARCH RESULTS Target BeneficiariesTotalLibrarians in public and academic libraries of Lucena CityLibrarians and Library staff DISSEMINATION PLAN (What is the plan for sharing/ communicating Research result to different stakeholders/ possible beneficiaries please mention specific activities) ActivitiesStrategiesDistributing the questionnaire to the respondentsThe researcher will distribute the questionnaire and it will answer by the selected librarians of public and academic libraries. ACTIVITIES ActivitiesMonthsJanFebMarAprMayJunJulAugSeptOctNovDecResearch Title17 Chapter 1 Lecture29Chapter 1 SubmissionChapter II LectureChapter II SubmissionChapter III LectureChapter III SubmissionInstrumentation LectureInstrumentation Approval Dear Respondents, I am Ladesa Denise L. Magadia, taking up Bachelor of Library and Information Science and presently working on my undergraduate thesis entitled Library Services for Persons with Disabilities in Lucena City. In connection with this, I am requesting you to spare a little of your time in answering the questionnaire attached herewith. This merely aims to provide the researcher with the facts or opinions regarding the Library Services for Persons with Disabilities. Thank you very much, Ladesa Denise L. Magadia Researcher INFORMED CONSENT I, ____________________________ understand that my taking part voluntary. I can withdraw from the study at any time and I do not have to give up any reasons for why I no longer want to take my part. I understand that my participation in this study includes being interviewed and requested to answer the questionnaire. I understand that the information I will provide in this study will be used for research purposes. All my questions and concerns have been answered. I understand the information in this informed consent statement. By signing this, none of my legal rights have been give up. ____________________ Signature of Respondents SURVEY QUESTIONNAIRE Manuel S. Enverga University Foundation Library Services for Persons with Disabilities in Lucena City INSTRUCTION Kindly provide your appropriate answer in the space provided. Respondents profile 1.1 Age______ 1.2 Gender_______ 1.3 Position____________ 1.4 Length of services in the library INSTRUCTION Please put a check mark (/) on the rating that corresponds to your opinion on the following questions. II. Perceived library services for persons with disabilities. YESNOTO SOME EXTENTBUILDING AND ENVIRONMENT1.Is the library entrance and parking area accessible for wheelchairs users.2.Have obstacles and hindrances removed from the way of blind persons 3.Has library been connected to main route for the ease of disabled persons4.Are ramps been installed in the library for disabled persons5.Have toilets been constructed according to the needs of wheelchair users6.Is service counter of the library accessible for wheelchair users7.Have shelf and tack identifier in braille and large print been fixed for blind persons8.Have call number of books been converted into braille and large print9.Have labels in braille and large print been pasted on library equipment10.Have telecommunication devices been provided to the deaf personsLIBRARY STAFF1.Is library staff aware of problems caused by disability2.Is the library staff trained in the use of telecommunication devices for deaf persons3.Are refresher course on disability arranged for the training of library staff4.Is library staff aware of talking books and braille books5.Can library staff communicate with deaf persons in sign languageLIBRARY SERVICES1.Has a committee been constituted to meet the special education needs of disabled persons2.Are disabled persons been included in librarys access planning process committee3.Are library guides and handouts provided in braille and large print4.Are readers and research assistants been appointed in library to assist blind persons5.The library budget should provide for persons with disabilitiesADAPTIVE TECHNOLOGY FOR COMPUTERS1.Are adjustable tables available in library for wheelchair users2.Is software of making screen images large available for blind persons3.Are large monitors available for low vision persons4.Are braille conversion software and braille printers available in library INSTRUCTION Please put a check mark (/) on the rating that corresponds to your opinion or answer on the following questions. SA-Strongly Agree A-Agree U-Uncertain DA-Disagree SD-Strongly Disagree III. Challenges experienced by libraries in providing services for persons with disabilities. RESPONSESSAAUDASD1.Inadequate funds.2.Lack of trained staff .3.Poor infrastructure.4.Lack of assistive equipment.5.Lack of policy.6.Negative attitudes of both library staff and people with disability.7. Lack of awareness.8.Inadequate number of staff. IV. Improvement measures for library services to persons with disabilities. RESPONSESSAAUDASD1.Train library staff.2.Improve library infrastructure.3.Purchase braille, large print information resources and assistive equipment.4.Formulate policy5.Allocate sufficient funds.6.Provide adjustable chairs tables and shelves.7.foster positive attitudes in provision and use of library services.8.Needs assessment to determine user needs.9.Establish information literacy. CURRICULUM VITAE LADESA DENISE LOBOS MAGADIA Brgy. Cotta, Lucena City [email protected] Mobile Number 09502388902 PERSONAL BACKGROUND Name Ladesa Denise L. Magadia Age 24 Years old Address Purok Puting Buhangin, Brgy. Cotta, Lucena City Place of Birth Lucena City Date of Birth May 16, 1994 Gender Female Civil Status Single Nationality Filipino Country Citizenship Philippines Religion The church of Jesus Christ of Latter Day Saints Mothers Name Loida Lobos Magadia Fathers Name Edgardo Baldujueza Magadia EDUCATIONAL BACKGROUND TERTIARY Southern Luzon State University Course Bachelor of Industrial Technology Major in Computer Technology (2012-2014) Manuel S. Enverga University Foundation Course Bachelor of Library and Information Science (Present) SECONDARY Quezon National High School (2010-2011) ELEMENTARY Lucena West III, Elementary School (2006-2007) WORK EXPERIENCED On-The-Job Training 2013-2014 Provincial Treasurer Office Student Assistant (2015-2017) University Library AFFILLIATION Member of LIB.Com (2015) SEMINARS AND TRAININGS ATTENDED CERTIFICATION DepEds Revitalized Tree Planting and Greening Program March 30,2011 Dalahican,Lucena City CERTIFICATE OF ATTENDANCE English Proficiency 2011 Lucena Stake Center, Brgy. Gulang-Gulang Lucena City CERTIFICATE OF COMPLETION Education for Better Work May 22, 2015 Lucena Stake Center, Brgy. Gulang-Gulang Lucena City CERTIFICATE OF MEMBERSHIP June 27, 2015 Library Seminar Hall, M.S.E.U.F Lucena City CERTIFICATE OF PARTICIPATION Libers Leading to Ingenuity, Benevolent and Empowered Roster of Student August 22,2015 EMRC II (Extension), M.S.E.U.F Lucena City CERTIFICATE OF COMPLETION Job Search November 15,2015 Lucena Stake Center, Brgy. Gulang-Gulang Lucena City CERTIFICATE OF PARTICIPATION Youth Toward Green Revolution January 29, 2016 Covered Court, M.S.E.U.F Lucena City CERTIFICATE OF PARTICIPATION EU-League August 8, 2016 Library Seminar Hall, M.S.E.U.F Lucena City CERTIFICATE OF PARTICIPATION LIS Quiz Bee Mastering the Field of Librarianship November 29, 2016 Library Seminar Hall, M.S.E.U.F Lucena City CERTIFICATE OF PARTICIPATION Looking Beyond Bookshelves May 06, 2017 Library Seminar Hall, M.S.E.U.F Lucena City CERTIFICATE OF MEMBERSHIP May 23, 2017 Library Seminar Hall, M.S.E.U.F Lucena City CERTIFICATE OF RECOGNITION Most Obedient Member in the Lib.Com Organization S.Y 2016-2017 May 23, 2017 Library Seminar Hall, M.S.E.U.F Lucena City CERTIFICATE OF COMPLETION Applied Self Reliance Principles (Job Search) May 28, 2017 Lucena Stake Center, Brgy. Gulang-Gulang Lucena City CERTIFICATE OF PARTICIPATION Career Talk A Library and Information Science Promotion March 22, 2018 Library Seminar Hall, M.S.E.U.F Lucena City CERTIFICATE OF PARTICIPATION Global Librarianship and Library Services for Underserved Group Series 3 May 12, 2018 Library Seminar Hall, M.S.E.U.F Lucena City Manuel S. Enverga University Foundation Lucena City An Autonomous University Dr. Cesar A. Villariba Research and knowledge management Institute Quality formDocument Code DCAVRKMI-F-URFRDocument Title Undergraduate Research Final ReportPage No. Page PAGE 19 of NUMPAGES 22Revision No. 0Effectivity Date August 2017Prepared by DCAVRKMIReviewed by QMRApproved by President PAGE MERGEFORMAT 19 Page Library Services III. Improvement measures for library services to persons with disabilities I. 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