Six months ago, Lori Besnick began working as
assistant manager in your store. You have rated her highly in her performance
reports and I was impressed with her qualifications when I met her shortly
after his hiring. I would like to take a moment, however, to talk about his
behavior at your store.
I recently received two letters from female employees
at your store concerning issues they have with Ms. Besnick. Both women report
inappropriate comments and behavior by Ms. Besnick towards other female
employees. They said that she speaks to and about women in a highly
disrespectful manner. They also report that she has extended unsupervised
visits with her boyfriend in the store room.
Several employees have reported that she is often distracted at work,
and does not follow up with customers. The letters were anonymous, so we cannot
speak to the women individually to investigate their claims.
Such behavior creates an inhospitable work environment
which can cause good employees to quit. I have distributed a memo to employees
regarding this type of behavior as a general reminder to all, but you must
investigate these accusations further. Conducting quiet, confidential
interviews with employees will allow you to assess the validity of the claims
presented. It is vital that we support
our customers. It is part of our company
code and violation of this may result in employee termination. If anyone has been disrespectful towards
other employees or customers, then they must be reprimanded in accordance with
our company policy.
Interviews and reprimands may be tedious, but they
will protect the working environment employees. Cleaning up any offensive
language or behavior will help boost morale and create a professional
environment. It will also help to
improve employee morale and present a more professional front to customers.
Swift resolution of
this matter will create an immediate improvement in employee morale and will
help your store to run more smoothly and comfortably. Please start your
investigations as soon as possible so that this situation can be resolved
quickly. Let’s discuss progress and further steps during my next visit to your
store in one week.